Legal & Policy

Terms and Conditions – luke97 Platform Rules and Policies

These Terms and Conditions govern your use of the luke97 platform. Please read them carefully before registering, depositing or placing any bet. Using this platform means you agree to all terms outlined here.

Last updated: June 2026

What You Need to Know Before Reading the Full Terms

18+ Adults Only

luke97 is strictly for players aged 18 and above. Registering a false age is a serious breach of these Terms and will result in immediate account closure and forfeiture of any funds held.

One Account Per Player

Each player is permitted only one account on luke97. Duplicate accounts — whether under the same name, device, payment method or household — will be closed and balances voided without notice.

Bonus Wagering Requirements

All bonuses come with wagering requirements stated clearly in PKR. Bonuses cannot be withdrawn until the stated wagering is completed. Attempting to abuse bonus terms will result in bonus cancellation.

PKR Deposits and Withdrawals

All transactions on luke97 are processed in Pakistani Rupees (PKR). Withdrawals are returned to the same payment method used for the deposit — JazzCash, Easypaisa, Raast or bank transfer.

Fair Play Obligations

Any use of bots, automated betting tools, VPNs to circumvent restrictions, collusion or matched betting across accounts is strictly prohibited and will result in permanent account suspension.

Account Security Is Your Responsibility

You are responsible for keeping your login credentials private. luke97 will not be liable for losses arising from unauthorised access to an account where the player shared or failed to protect their password.

These Terms and Conditions form a legally binding agreement between you and luke97. If you do not understand or agree with any part of these terms, do not use this platform. By creating an account or placing a bet, you confirm that you have read, understood and accepted all terms below.

1 Acceptance of Terms

By accessing, registering on or using the luke97 platform in any capacity — including browsing the site, creating an account, making a deposit, placing a bet or claiming a bonus — you confirm that you have read and agreed to these Terms and Conditions in full.

These Terms apply to all areas of the platform including Sports Betting, Casino, Slots, Live Casino, Bingo, Game Lobby and all associated promotional offers. Where specific game or promotion rules differ from these general Terms, the more specific rule applies to that game or offer only; all other provisions of these Terms remain in force.

luke97 reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms. The date at the top of this page indicates when the Terms were last updated.

2 Eligibility and Registration

To register and use luke97 you must:

  • Be at least 18 years of age at the time of registration.
  • Provide accurate, current and complete personal information during registration.
  • Not be a resident of any jurisdiction where use of online gaming platforms is prohibited by applicable law.
  • Not be a current or former employee of luke97, or an immediate family member of such a person.

luke97 may request identity verification documents at any point — including at registration, before processing a withdrawal, or if unusual account activity is detected. Acceptable documents include a valid CNIC, passport or driving licence. Failure to provide documents within the specified timeframe may result in account restrictions.

Providing false information during registration — including a false date of birth — is a serious breach of these Terms. Any account found to belong to a person under the age of 18 will be closed immediately and all funds held will be forfeited.

Each player may hold only one active account. If you have previously held an account that was closed for a terms breach, you are not permitted to register a new account without written permission from the luke97 support team.

3 Account Responsibilities

Your luke97 account is personal to you and may not be transferred to, shared with or used by any other person. You are solely responsible for all activity that takes place under your account credentials.

You must keep your username and password confidential. luke97 recommends using a strong, unique password that is not used on any other platform. If you suspect that your account has been accessed by an unauthorised third party, you must contact support immediately.

luke97 will not be held liable for any losses resulting from:

  • Sharing of login credentials with a third party.
  • Use of a shared or public device to access your account.
  • Failure to log out after a session on a shared device.
  • Weak password choices that allowed unauthorised access.

You are responsible for ensuring that your account details — including your registered mobile number and payment method — are kept up to date. Outdated information can cause delays to withdrawals and account verification.

4 Deposits and Withdrawals

All financial transactions on luke97 are processed in Pakistani Rupees (PKR). The platform does not hold or process transactions in any other currency.

Supported deposit and withdrawal methods include:

  • JazzCash — instant mobile wallet deposits and withdrawals
  • Easypaisa — instant mobile wallet deposits and withdrawals
  • Raast — fast interbank transfer
  • Bank Transfer — all major Pakistani banks supported
  • Debit and Credit Cards — Visa and Mastercard
  • Mobile Wallets — other supported PKR wallets

Minimum deposit amounts and any applicable processing times are displayed at the point of transaction within your account. Deposits made via JazzCash and Easypaisa typically reflect in your luke97 balance within seconds. Bank transfers may take longer depending on the sending institution.

Withdrawals are processed back to the same payment method used for the most recent deposit wherever possible. luke97 does not send withdrawals to third-party accounts or payment methods not registered under your verified account details. Withdrawal requests are reviewed and processed within the timeframe displayed in your account at the time of the request.

Withdrawal processing may be placed on hold pending identity verification. If your account has not yet been fully verified, completing the KYC process will be required before funds are released. This is a standard procedure and is not specific to any individual player.

luke97 reserves the right to reverse or delay a withdrawal if there is a reasonable suspicion of fraudulent activity, bonus abuse or a breach of these Terms. In such cases, the player will be notified and given an opportunity to provide clarifying information.

5 Bonuses and Promotions

luke97 offers a range of bonuses and promotional offers to registered players. These include but are not limited to: welcome bonuses, deposit match bonuses, free spins, cashback offers, reload bonuses and cricket-specific boosts during PSL and other tournament periods.

Each bonus or promotion has its own specific terms, including wagering requirements, minimum deposit thresholds, eligible games, time limits and maximum withdrawal limits derived from bonus winnings. These specific terms are displayed on the relevant promotion page and must be read alongside these general Terms.

General bonus rules that apply to all offers unless otherwise stated:

  • Bonuses are available to verified players only. Unverified accounts are not eligible to claim or withdraw bonus-derived winnings.
  • Only one welcome bonus may be claimed per player, per household and per payment method.
  • Wagering requirements must be met in full before any bonus-derived balance can be withdrawn.
  • Bonus funds are used before real-money funds when wagering, unless the specific promotion states otherwise.
  • Bets placed on certain game categories — such as table games with low house edge — may contribute at a reduced percentage towards wagering requirements. The exact contribution rates are listed on each promotion's detail page.
  • Bonuses expire if the wagering requirement is not completed within the stated time window, typically 7 or 30 days depending on the offer.
Attempting to abuse bonus offers — including but not limited to creating multiple accounts to claim the same bonus, using bonus funds to place low-risk hedging bets, or systematically exploiting promotional mechanics — will result in bonus cancellation and may lead to permanent account closure.

luke97 reserves the right to withdraw, modify or discontinue any promotion at any time without prior notice. Ongoing promotions will be honoured for players who have already opted in and met the stated entry conditions at the time of withdrawal.

6 Sports Betting Rules

The Sports section of luke97 covers a wide range of markets including Cricket (PSL, T20 internationals, domestic tournaments, World Cup), Football, and Esports. Specific match and market rules are displayed within the Sports lobby at the time of placing a bet.

General Sports Betting rules include:

  • All bets are final once confirmed. luke97 does not accept cancellation requests after a bet has been placed, except in cases of obvious technical error or mis-priced markets.
  • In the event that a match is abandoned, postponed or cancelled, bets will be settled according to the relevant sport's standard rules displayed in the Sports section at the time of placing.
  • luke97 reserves the right to void any bet placed at clearly incorrect odds resulting from a technical error or data feed failure. Players will be notified and stakes returned in such cases.
  • Maximum payout limits apply per bet and per event. These limits are displayed within the betting interface before confirmation.
  • In-play betting markets are subject to suspension at any time at the discretion of the trading team, particularly during significant match events such as wickets, goals or timeouts.
  • Bets on PSL and other cricket markets follow standard cricket betting settlement rules, including DLS method application for weather-affected matches.

luke97 does not accept responsibility for bets placed based on incorrect information provided by third-party data sources. It is the player's responsibility to verify match details before placing a bet.

7 Casino and Game Rules

The Casino section of luke97 includes Slots, Live Casino, Bingo and the Game Lobby. Each game is supplied by third-party game developers and operates under its own rules, which are accessible from within the game interface.

General Casino rules:

  • The outcome of all casino games is determined by certified Random Number Generator (RNG) software. luke97 does not manipulate game outcomes.
  • In the event of a disconnection during a game round, the round will be completed automatically by the system and the result will stand. Bets already placed at the time of disconnection will be settled as normal.
  • Malfunction of any game voids all pays and play for the affected round. Stakes are returned to the player's balance.
  • Live Casino games are subject to the additional rules of the live dealer studio provider. Table limits are set by the studio and displayed before joining a table.
  • Bingo game schedules, ticket prices and prize structures are displayed within the Bingo lobby before purchase.
Return to Player (RTP) percentages for Slots are available within the individual game information panels. luke97 does not modify the RTP settings of any game supplied by third-party developers.

8 Prohibited Conduct

The following activities are strictly prohibited on the luke97 platform and may result in immediate account suspension, permanent closure and forfeiture of funds:

  • Registering more than one account, or assisting another person to register in order to claim duplicate bonuses.
  • Using automated software, bots, scripts or any artificial means to place bets or interact with games.
  • Using a VPN, proxy server or other method to disguise your true location in order to bypass platform restrictions.
  • Colluding with other players in poker, live casino or any other competitive game format.
  • Engaging in matched betting or arbitrage strategies specifically designed to exploit bonus terms.
  • Attempting to launder money or use the platform for any unlawful financial activity.
  • Providing false identity documents or misrepresenting your personal details during verification.
  • Engaging in abusive, threatening or harassing behaviour towards luke97 staff or other players via any channel.
  • Attempting to reverse-engineer, copy, scrape or reproduce any part of the platform's technology or content.

luke97 employs automated fraud detection and manual review processes. Accounts flagged for any of the above activities will be investigated promptly. Where a breach is confirmed, the account will be suspended and the matter may be referred to relevant authorities where applicable.

9 Account Suspension and Closure

luke97 reserves the right to suspend, restrict or permanently close any account at its sole discretion. Reasons for account action include but are not limited to:

  • Breach of any provision of these Terms and Conditions.
  • Reasonable suspicion of fraudulent activity or identity misrepresentation.
  • Failure to complete identity verification within the required timeframe.
  • A player's own request for self-exclusion under the Responsible Gaming policy.
  • Extended account inactivity (accounts inactive for 12 months or more may be flagged for dormancy review).

Where an account is closed due to a terms breach, any bonus balance and bonus-derived winnings will be forfeited. Real-money deposits will be returned to the player's verified payment method after investigation, unless the funds are directly connected to the breach in question.

Players who wish to close their own accounts voluntarily may do so by contacting the luke97 support team. A self-exclusion request will be processed within 24 hours and the account will be locked from all platform access.

10 Intellectual Property

All content on the luke97 platform — including but not limited to the brand name, logo, website design, text, graphics, game interfaces, promotional materials and software — is the property of luke97 or its licensed content providers and is protected by applicable intellectual property law.

You may not copy, reproduce, republish, distribute, modify or create derivative works from any part of the luke97 platform without express written permission. Unauthorised use of luke97's intellectual property is a breach of these Terms and may constitute an infringement of applicable law.

11 Limitation of Liability

luke97 provides the platform on an "as is" basis. While we work to maintain uptime and reliability, we do not guarantee that the platform will be available without interruption, error or delay at all times.

To the maximum extent permitted by applicable law, luke97 shall not be liable for:

  • Loss of winnings or profits resulting from platform downtime or technical errors beyond our reasonable control.
  • Losses arising from a player's failure to read and understand game rules or bonus terms.
  • Any indirect, consequential or incidental loss of any kind arising from use of the platform.
  • Third-party content, game malfunctions attributable to the game developer, or payment processing delays attributable to the payment provider.

Nothing in these Terms limits liability for matters where liability cannot be excluded by law, including fraud or gross negligence on the part of luke97.

12 Privacy and Data

luke97 collects and processes personal data in accordance with its Privacy Policy. By registering, you consent to the collection and use of your personal information as described in that document.

Data collected includes registration details, transaction records, gameplay history and device information. This data is used to operate your account, process payments, comply with verification requirements and improve the platform experience.

luke97 does not sell personal data to third parties. Data may be shared with payment processors and identity verification providers solely for the purpose of operating your account.

13 Responsible Gaming

luke97 is committed to providing a safe gaming environment for adult players. Gaming should be a form of entertainment — not a source of income or a way to recover financial losses.

The platform provides the following responsible gaming tools, accessible directly from your account settings:

  • Deposit limits — set daily, weekly or monthly PKR deposit caps.
  • Session time reminders — receive a notification after a set period of play.
  • Self-exclusion — temporarily or permanently lock your account from all gaming activity.
  • Reality check — periodic pop-up reminders showing your session duration and net balance.

If you feel that your gaming is becoming a problem — for example if you are spending more than your budget, chasing losses or gaming is affecting your daily responsibilities — please use the self-exclusion tool immediately or visit the Responsible Gaming page for detailed guidance.

luke97 is for adults (18+) only. Never gamble more than you can comfortably afford to lose. Set a personal PKR budget before you deposit and treat it as a fixed entertainment expense, not an investment.

14 Changes to These Terms

luke97 may update these Terms and Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page. For significant changes, we may also notify registered players via email or an in-platform notification.

It is your responsibility to review these Terms periodically. Continued use of the platform following any update constitutes acceptance of the revised Terms. If you do not agree with any revised Terms, you should cease using the platform and contact support to request account closure.

15 Contact and Support

If you have any questions about these Terms and Conditions or need clarification on any policy, the luke97 support team is available 24/7.

You can reach us via:

  • Email: [email protected] (plain text — not a clickable link)
  • Live Chat: available within your logged-in account dashboard
  • FAQ: visit the FAQ page for answers to common questions

For responsible gaming support, account closure requests or self-exclusion assistance, please contact support directly and your request will be prioritised.

Join luke97 — Pakistan's Home for Cricket Betting and Casino

Now that you know the rules, register your free account and get started with a 100% welcome bonus on your first PKR deposit via JazzCash, Easypaisa or bank transfer.

PKR transactions JazzCash & Easypaisa PSL cricket coverage 18+ adults only